Capabilities
Facility infrastructure design, from planning to project handover
SiteOps Command is a unified facility infrastructure design and project delivery platform for technology integrators, managed service providers and enterprise IT teams. Connect network, Wi-Fi, security camera, access control, cabling, power and AV planning with bills of materials, scopes of work, installation workflows and as-built documentation.
Find your area
Selected product capabilities. This overview is not an exhaustive feature inventory. Availability and workflow scope depend on the selected plan and project configuration; confirm project requirements during evaluation.
Capabilities by area
Building model
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2D and 3D facility planning
Plan equipment in a shared facility model with floor plans, walls, doors and ceilings.
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AI-assisted floor-plan interpretation
Identify proposed walls, doors and windows for review before adding them to the design.
Network
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Network topology and MDF/IDF planning
Plan network relationships, communications closets and VLAN groupings alongside the facility layout.
Scope: Planning and documentation; does not configure live network equipment.
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Rack elevations and equipment placement
Build rack layouts with equipment positions and rack-unit assignments, and review them as 2D elevations and in 3D.
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Switch ports, patch panels and port maps
Coordinate device connections, switch-port assignments and patch panels, and produce patch schedules, port maps and per-cabinet infrastructure documents.
Cabling & fiber
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Structured cabling routes and schedules
Plan copper cable routes, estimate run lengths and produce cable and drop schedules that carry cable and jack labels.
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Fiber backbone planning
Plan multimode and single-mode fiber backbones with strand-count requirements.
Scope: Planning is by strand count, from 6 to 48 strands per run; individual strand assignments are not included, and backbones are drawn between cabinets on the same floor.
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Cross-floor cabling estimates
Estimate cable runs between devices and communications cabinets on different floors.
Scope: Estimates assume the riser rises beside the cabinet and use one floor-to-floor height per run. Lengths need manual review after floor-height or device-location changes. Access-control controller pairing and cabinet-to-cabinet backbones stay on one floor.
Power
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PoE power-budget planning
Evaluate connected-device power demand and switch power headroom.
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UPS sizing and runtime estimates
Estimate backup-power capacity and runtime for planned equipment.
Scope: Planning estimates from typical runtimes for the UPS capacity class, not the specific model's battery data or extended battery packs; not a certified battery study.
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Thermal and cooling-load estimates
Review estimated equipment heat loads, and cooling-load contributors for network, server and other equipment rooms.
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Electrical load planning and documentation
Support breaker and receptacle sizing, per-circuit and per-cabinet load totals, and electrical documentation, including requirements schedules and one-line and riser diagrams, for project review.
Scope: Requires qualified electrical review. Conductor sizing, voltage drop, arc-flash and short-circuit studies are not calculated from the design.
Wi-Fi
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Predictive Wi-Fi design and coverage heatmaps
Plan wireless coverage using the facility layout and available access-point specifications. Coverage heatmaps are viewable in 2D and 3D, and 2D coverage maps are included in reports, proposals and presentations.
Scope: Predictive planning, not live RF measurement. Hardware without usable radio data is modeled generically; final designs require site validation.
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Access-point placement planning
Develop access-point layouts for project coverage requirements and review suggested design improvements.
Scope: Placement recommendations require design review and do not establish proven failover performance.
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Wi-Fi prediction calibration
Enter field signal readings at points on the floor plan to refine predicted wireless coverage.
Scope: Measurement-capture hardware and live spectrum analysis are outside the platform scope.
Cameras
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Security camera coverage and DORI planning
Evaluate camera fields of view, coverage quality and obstructions within the facility design.
Scope: Glass walls are treated as opaque to cameras, so sightlines through glass need manual review. PTZ cameras are evaluated at their placed view. Coverage predictions must be checked against site conditions.
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3D camera views and coverage reports
Preview individual camera views and produce coverage, point-of-view and system-requirements reports.
Access control
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Door access-control system planning
Coordinate doors, readers, controllers, hardware, cabling and power requirements, with schedules and wiring documentation.
Scope: Controller-to-reader assignments are made within a floor, and wiring documentation is per controller rather than a multi-floor riser. Design assistance requires project-specific review of egress, fire and accessibility requirements; it is not a certification of compliance.
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Door hardware schedule import and reporting
Import door schedules from spreadsheets and coordinate door hardware information across project documents.
AV & paging
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Conference-room AV planning
Evaluate display readability, speech intelligibility, microphone coverage and camera framing, with room reports.
Scope: Planning estimates that depend on product data for the placed equipment; specialist acoustic simulation and on-site validation may be required.
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Paging and voice-alarm layout planning
Plan speaker placement and review estimated sound-level and speech-intelligibility coverage.
Scope: Speakers without product data are modeled with default characteristics. Voice-alarm designs require qualified review and acceptance testing.
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Sound-masking system planning
Develop sound-masking layouts using supported equipment and project requirements.
Scope: Equipment constraints cover one supported sound-masking platform; other emitters are modeled with default characteristics.
Commercial
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Design-connected bills of materials
Build bills of materials from equipment placed in the design, and regenerate them from the design as it changes.
Scope: Regenerating replaces the working list, so line-level edits are not carried over.
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Estimates, scopes of work and proposals
Prepare labor and cost estimates, technician and project scopes of work, and customer design proposals.
Scope: Early budget estimates are not binding quotes, and estimates are not converted into quotes automatically.
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Quotes and orders
Track quote status and convert accepted quotes into orders.
Scope: Quote revision history and approval workflows are not included in this capability.
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Agreements and change orders
Manage agreements, agreement templates and project change-order documentation.
Scope: Electronic signature is not included in this capability: customers cannot sign agreements in the product today.
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Order and document import
Convert supported PDF and image order documents, such as invoices, purchase orders, packing slips and quotes, into structured order information for review.
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Receiving and serial records
Track project equipment through shipping and receiving, and capture serial numbers at check-in.
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Accounts receivable review
Review imported invoices, customer credit utilization and past-due balances.
Scope: Credit utilization appears for customers that have a credit limit.
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Renewal and Microsoft 365 subscription planning
Track subscription terms, seats and renewal dates, and review license and renewal-alignment recommendations.
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Project discovery and requirements planning
Organize project requirements, assumptions, risks, evidence and scope during discovery.
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Customer project portals
Share project information with customers through a portal presented under the customer's name.
Scope: Custom-domain hosting is not included.
Delivery & field
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Mobile site walks and field capture
Capture checklists, voice notes and photos during site walks, including while offline.
Scope: Offline captures upload once the connection returns while Field Ops is open; captures still waiting after seven days are discarded and flagged as failed.
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Installation tracking and punch lists
Track installed equipment, flag field issues to a shared punch list, and manage punch-item status from the project's quality view.
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Project acceptance and evidence
Define the evidence each acceptance test requires, attach evidence to quality items, collect installation photos, and record internal and customer sign-offs.
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Installation drawings and CAD exports
Produce installer plans, equipment and cabling schedules, and floor-plan DXF exports.
Scope: Each DXF export covers one floor, with walls, zones and devices, and needs a calibrated plan scale; cable routes are not included.
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As-built documentation and closeout packages
Deliver as-built records, including rack elevations and equipment and cable schedules, as PDF reports and interactive HTML as-builts, plus a closeout binder of punch items, milestone gates and sign-offs.
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Permit and closeout documentation support
Prepare supporting project documentation for permit submittals, acceptance testing and closeout.
Scope: Documents require project-specific review and do not guarantee permit approval or replace licensed professional services.
Platform
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Project data and presentation exports
Export project information through supported JSON, CSV and presentation workflows.
Scope: Exports are downloadable files; they do not automatically update other systems.
Location readiness
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Location and roaming readiness
Assess access-point layout suitability for positioning and roaming requirements.
Scope: Scoring counts only access points whose product data lists a positioning technology, and the assessment does not locate devices or provide a live positioning service.
Cross-domain interference
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Cross-system design coordination
Review potential interactions among wireless, audio, electrical and cabling designs and receive suggested improvements.
Scope: Planning guidance and modeled risk screening; not measured interference testing or a guarantee that every conflict will be detected.
Product boundaries
- Coverage, capacity, runtime and other engineering outputs are planning estimates that require appropriate professional review and field validation.
- The platform supports infrastructure design and project delivery; it does not replace live measurement instruments, a general ledger, or a full PSA/RMM service-management system.
- Documentation and design checks do not constitute independent certification, regulatory approval or a guarantee of code compliance.
Need this overview in a requirements spreadsheet or a procurement tool? The same content is available as JSON.
/capabilities.jsonCheck it against your own requirements
Bring the list your project actually needs and we will walk it against the platform with you. Talk to us about what your team needs.